CUSTOMER SERVICE REPRESENTATIVE

Full Job Description:

Adventure Rentals is looking for a high-energy, outgoing, customer service driven person to join the Adventure Rentals team. Duties include helping our valued customers experience a safe and memorable adventure with their rental.

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Adventure Rental Customer Service team members review all rules, regulations, and safe driving instructions with the customer. After machine use, the team member will assess rented machines and create a repair quote for the customer if needed. This is a very fast paced, hands-in type of position. This position is outdoors a good portion of the time.

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Key Duties & Responsibilities:

• Manage rental paperwork and reporting

• Perform high-quality and professional demonstrations of vehicles

• Complete “Walk Arounds” with each customer documenting with photos via iPad

• Complete RTR (Ready to Rent) checklist with each customer

• Bring an ‘A game’ and positive attitude every day

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Skills & Qualifications:

• Strong computer skills with the ability to learn rental software quickly

• Attention to detail in terms of service and operations

• Exceptional communication skills with customers

• Mechanically inclined, knowledge of off road machines a plus

• Must be able to work weekends and evenings

• Must have a strong work ethic and be dependable

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Job Type: Full-time

Pay: $11.00 - $16.00 per hour

 

Benefits:

• Dental insurance

• Flexible schedule

• Health insurance

• Paid time off

• Vision insurance

 

Experience level:

• 1 year

 

Shift:

• Day shift

• Evening shift

 

Weekly Day Range:

• Monday to Friday

• Rotating weekends

 

Work setting:

• In-person

 

Application Question(s):

• Are you available to work weekends?